About Water Heater Doctors

Honest Service, Expert Repairs, and a Smile: That's the Water Heater Doctors Promise.

We're your trusted local water heater experts in Mount Pleasant, SC, bringing factory-certified knowledge and hometown friendliness to every service call.

Our Story

Water Heater Doctors started with a simple belief: every home deserves reliable hot water and every customer deserves to be treated like family. Founded right here in Mount Pleasant, SC, we've built our reputation on honest work, friendly service, and technical expertise you can trust.

🏠 Locally Owned & Operated

Born and raised in Mount Pleasant, we're your neighbors first, your service providers second. We understand the unique needs of Lowcountry homes because we live here too.

🔧 Decades of Combined Experience

Our team brings years of hands-on experience with every type of water heater system. From traditional tanks to cutting-edge tankless units, we've seen it all and fixed it all.

❤️ Founded on Reliability & Friendliness

We believe great service means more than just fixing problems; it means showing up on time, explaining everything clearly, and treating your home with the respect it deserves.

What Makes Us Different

🛠 Factory-Certified Experts

Trained to service all major brands: Navien, Rinnai, Rheem, A.O. Smith. Our certifications mean you get manufacturer-level service quality and warranty protection.

💧 Fast, Same-Day Service

We fix hot water issues fast - no waiting, no stress. Most repairs completed the same day, because cold showers shouldn't be part of your routine.

❤️ Real Local Service

We're your neighbors, and we treat your home like our own. Fair pricing, honest recommendations, and work that's built to last.

Meet the Team

Our team of certified professionals brings both technical knowledge and good vibes to every visit. We're not just technicians; we're your friendly neighborhood water heater specialists who believe every service call should leave you smiling.

✓ Factory Certified Technicians

Ongoing training with Navien, Rinnai, Rheem, and A.O. Smith ensures we stay current with the latest technology and best practices.

✓ Background Checked & Insured

Every team member is thoroughly vetted, licensed, and fully insured for your complete peace of mind.

✓ Friendly & Professional

We believe technical expertise should come with a smile. Our team is known for being helpful, respectful, and genuinely nice to work with.

Need a Water Heater Expert You Can Trust?

Experience the Water Heater Doctors difference: professional expertise with hometown friendliness.

Call (843) 990-6524

Schedule Service Now

Emergency Service Available

🚨 Same-Day Service

Don't suffer through cold showers; we're here to help!

Frequently Asked Questions

Clear, honest answers to common water heater questions from homeowners across Mount Pleasant & Charleston.

How long does a typical water heater last?

Most tank models last 6-12 years; tankless units often last 8-12. Annual maintenance helps reach the upper range.

Should I repair or replace my old unit?

If the tank is leaking, efficiency has dropped, or repair costs exceed ~40% of replacement, a new properly sized system is usually more cost‑effective.

What are the benefits of going tankless?

Endless hot water, up to 30% energy savings, space savings, and longer service life. Ideal for households with steady or high usage patterns.

Do hybrid heat pump water heaters save money?

Yes, hybrids can use up to 70% less energy than standard electric tanks by moving heat instead of generating it directly.

How often should maintenance be performed?

We recommend an annual flush/inspection. In higher sediment or hard water areas, semi‑annual service may improve performance and longevity.